Chain of Custody

We adhere strictly to chain-of-custody regulations. These steps/procedures assure that the correct individual is, in fact, the person from whom the sample derived (in order to avoid possible fraud). We collect samples from persons all over the US and all over the world, even when involved parties may be located in separate cities/countries. Bio-Synthesis' network of trained and qualified doctors, nurses, and phlebotomists all over the US and the world have been trained to perform buccal swab collections (or blood) following our protocols that ensure that strict chain of custody has been kept during each sample collection.
At the time of sample collection, each patient must provide proof of identity. All adults (over 18 years of age) must show a government-issued photo ID (e.g. driver's license, passport, green card);. Additionally, other legal identification may also be required (e.g., social security card, insurance card, birth certificate).
For minors (under 18 years of age), it is sufficient to present a birth certificate and/or a health card and their legal guardians must be present. A photocopy of the presented ID will be made, and a photograph will be taken
(the picture is signed, dated and kept with the person's file). Furthermore, a right thumbprint (or a right footprint from infants) is obtained;. Once all the paperwork is completed, the samples are sealed in the presence of the patient and sent via express courier service directly to our headquarters.
Once the samples arrive in our facilities, they are recorded in our logbooks and, following a thorough inspection of the package, to ensure that the envelope was not tampered with, a case number is assigned and the samples go to the lab, for immediate and proper processing.